2011 Lottery Industry Hall of Fame Members
Former Executive Director, Betting, The Hong Kong Jockey Club
Henry Chan is responsible for the Hong Kong Jockey Club’s betting business, including horse race betting, football betting and the Mark Six Lottery, which generated a total turnover of US$16 billion in the 2010/11 season. HKJC is one of the largest racing organisations in the world. The Club’s mission ‘Racing for Charity’ is realised through a unique, not-for-profit business model whereby its surpluses go to charitable and community projects. The Club’s average donations of over US$128 million every year make it the largest non-government charity donor in Hong Kong. Drawing comparison with the US foundations, the Club’s annual donations rank it in the top 20 US philanthropic foundations, the top 5 US corporate foundations and the top 20 European foundations.
Since joining HKJC in 1974, Henry Chan has taken leading roles in a number of major projects of the Club. He was responsible for the design and implementation of customer facilities and betting services at the Sha Tin Racecourse opened in 1978, the second racecourse in Hong Kong and one of the finest and best-equipped in the world, providing up to 85,000 spectators with leading-edge racing and betting entertainment.
One of his proudest achievements is the successful launch of a new football (soccer) betting service in 2003, again at government’s request as the growth of live TV coverage had spawned a huge illegal market in football betting. Not only did this involve recruiting some 4,000 new staff and training a further 6,000 existing employees within an incredibly tight timescale, it also meant a fundamental change in the Club’s operations, as it was now offering fixed-odds betting in contrast to the pool betting system that had always been adopted for Hong Kong’s horse racing. He played an important role in urging the authorities to enhance the Club’s ability to fight against illegal gambling by introducing regulated football betting in 2003 and revamping the betting duty system for horse racing in 2006.
Henry has also played a significant role in the industry’s development elsewhere in Asia, having been a driving force in the setting-up of the Asia Pacific Lottery Association (APLA) in 2000. He was elected Vice Chairman of the Asia Pacific Lottery Association at its founding in June 2000 and was appointed to the New Media/Cross Border Committee of the World Lottery Association in March 2001. He was elected Chairman of the Asia Pacific Lottery Association in September 2004 and re-elected for a second term in November 2006. He has been a member of the Executive Committee of the World Lottery Association since 2004 and elected as Vice President in October 2008 and Senior Vice President in November 2010. Henry has contributed his expertise to the establishment of WLA’s Responsible Gaming Framework. The HKJC has been active in this area for a number of years, having implemented a wide-reaching Responsible Gambling Policy throughout its operations.
Married for 35 years with three daughters and three grandchildren, Chan’s devotion to his family is well-known among HKJC colleagues, though he still finds time to engage in charity work on a personal level, for example through his 20-year membership of the Rotary Club.
Director of the West Virginia Lottery
John C. Musgrave has served as Director of the West Virginia Lottery since being appointed by Governor Cecil Underwood in April 1997. He has been re-appointed by Governors Bob Wise and Joe Manchin, III and has served in the administration of Governor Earl Ray Tomblin – a long time in “lottery years”. Since becoming Director, West Virginia Lottery sales have grown from a little over $245 million to as much as $1.5 billion - a six-fold increase (509%). Most of the resulting net profits have gone to support public school buildings and university buildings construction, economic development projects, tourism promotion, senior citizen programs, as well as to the public pension debt reduction, and to local governments for capital projects.
Prior to overseeing the state’s Lottery, John held several executive-level, administrative positions with the U.S. Department of Agriculture, including Associate Administrator of the Rural Development Administration and Director of Farmers Home Administration. John also served as Regional Director of the Rural Development Administration for the seven-state, Mideast Region. John has also been privileged to receive the honor of being designated as a “Distinguished West Virginian” by two different governors.
With a strong finance and leadership background and more than four decades of public service experience at the federal, state and local levels, John was appointed Deputy Secretary of Tax and Revenue by Governor Bob Wise, and assumed the title of Acting Cabinet Secretary in November 2003. This appointment was followed by with John being appointed Acting Secretary of Administration for Budget in 2004, directing the operations of the Budget Office including the Tax, ABCA, Banking, Racing, Municipal Bonds, Insurance and the Athletic/Boxing Commissions – all while he continued to serve as Lottery Director. John served in both positions again in late 2010 and early 2011.
John was faced with a sizeable task in 2007 when the West Virginia Legislature authorized the state’s racetracks to institute casino gaming under the oversight of the West Virginia Lottery. John and his managers quickly developed a new skill set in order to manage this next “lottery”, requiring the hiring and training of an additional fifty-six state workers for the enterprise. Phase-in came quickly, and by the fall of 2007, two of the four racetracks began casino card games, with true casino games, such as roulette and craps, following shortly thereafter. In 2008, the third racetrack began table games as did a small operation at the Greenbrier Resort. The Greenbrier’s new underground casino and the new table game operations at the Hollywood Casino at Charles Town Races both began in early July 2009. Coordinating the staff for those simultaneous openings was daunting to say the least, with almost ninety tables going live at the Hollywood Casino, and with the national media attention drawn by the many celebrities attending the Greenbrier opening.
A graduate of the University of Charleston with a degree in Business Management, John is currently Past President of the Multi-State Lottery Association (MUSL) and has served as Chairman of the PowerBall and Video Lottery Groups for this Association. He also recently served as President of the North American Association of State and Provincial Lotteries (NASPL).
Former President & Chief Executive Officer, GTECH Corp.
Jaymin Patel was born in Kenya, Nairobi. His grandfather first settled there after leaving his native India to work on the East African railroad. Jaymin’s father was a grocery clerk and bank cashier in Nairobi before he decided to move Jaymin and his sister to London in 1970. Hoping to provide their children with a better life and education in England, his father became an accounts clerk while his mother took a job as a machinist in a local factory. Jaymin’s parents insisted he receive a formal education, and to that end, he would graduate with an honors degree in accountancy from Birmingham Polytechnic in 1989 and then go on to become a Chartered Accountant in 1992.
Jaymin had his first taste of the lottery industry when he was seconded from PricewaterhouseCoopers to work on the Camelot consortium that bid to operate the new National Lottery in the United Kingdom. Jaymin’s role was to prepare the bid model and help write the business plan with representatives from the consortium companies including GTECH, Cadbury Schweppes, De La Rue, Racal, and ICL. After a successful bid, GTECH asked Jaymin to become the financial controller of the company’s new subsidiary in the U. K. From there, he would go on to several positions in GTECH’s European and African business and to lead some of the biggest transformations in both the lottery industry and at GTECH. He has been a leader in driving growth and innovation, and substantially improving the efficiency of GTECH to ensure its position as an industry leader.
From January 2000 to April 2007 Jaymin served as Senior Vice President and Chief Financial Officer of GTECH Corporation, and from August 2006 to April 2007, he also served as Chief Financial Officer of Lottomatica. During his seven years as Chief Financial Officer, Jaymin was instrumental in driving growth across the business, leading several mergers and acquisitions, cost optimization initiatives, and substantially improving the capital efficiency of the company.
In May 2007, he was named President and Chief Operating Officer of GTECH, and was appointed a member of the Lottomatica Board of Directors in November 2007. In January 2008, he became the President and CEO of GTECH Corporation.
Since taking the helm as President and CEO, he has implemented a new vision for how GTECH, and the industry, approach the customer. His vision of “Customer First” has set a new precedent within the industry, and consequently, has supported the company’s lottery customers throughout the world to grow in a difficult economic climate.
The lottery industry continues to grow and change, and Jaymin has been at the forefront of those changes – most recently in Illinois. As one of the architects behind the bid by Northstar Lottery Group, this GTECH-led consortium bid successfully on a groundbreaking lottery private manager contract – the first in the United States. His determination to bring industry leaders together for this opportunity resulted in a stronger solution for the customer and the industry to move ahead and grow. Clarity of purpose and firm resolve to move the industry forward to generate more revenue for Good Causes has always been the driver of his vision; he continues to push both GTECH and the lottery industry to new heights with both perseverance and an unmatched work ethic.
Jaymin lives with his wife Kinnari and their three children in Providence, Rhode Island.
Former Chief Executive of the Lotteries Commission of South Australia (SA Lotteries)
Appointed to the position of CEO in 1995, June Roache’s experience in the gaming and wagering industry goes back even further. Prior to her appointment at SA Lotteries, June was a senior executive at SA TAB, the off-course wagering business. June has also held the position of Chief of Staff to the State Minister of Transport, the Arts and Status of Women (in South Australia).
Professional Qualifications and Associations
June is a Certified Practicing Accountant (CPA), holds a Bachelor of Accounting from the University of SA as well as a Graduate Certificate in Management from Mt. Eliza Business School. She is a Fellow of the Institute of Company Directors, a Fellow of the Australian Institute of Management and a Member of CPA Australia, as well as being a Justice of the Peace. Her current Board memberships include Business SA (The South Australian Chamber of Commerce and Industry) and the Flinders Medical Centre Foundation. June is also a member of the Adelaide Rotary Club.
Lottery Industry Achievements and Contribution
June has been a long time contributor to the lottery industry and continues to play an active and influential role in lotteries’ industry leadership. June is currently Chairman of the Asia Pacific Lottery Association (APLA)and is the regional representative on the Executive Committee of the World Lottery Association (WLA). Her Chairmanship of APLA comes at a time when Asia Pacific is the fastest growing lottery region. June is very well regarded by all APLA members in a region of diverse cultures and with lotteries at different stages of development. June also previously made a major contribution to the international lottery industry when she and SA Lotteries hosted the very successful WLA 2002 Convention and Trade Show in Adelaide.
One of June’s key areas of interest is corporate governance and social responsibility. This has been applied at local level through SA Lotteries, as well as internationally through her work with the WLA CSR Committee, which developed and launched the WLA Responsible Gambling Guidelines and Accreditation Scheme. Under June’s leadership, SA Lotteries is one of the lotteries to have achieved the highest accreditation level (level 4) in the WLA Responsible Gambling Certification Program. At the national level in Australia, June chairs three of the national lotto blocs and is a signatory to the Australian Lotto Blocs Industry Code of Practice.
June’s leadership of SA Lotteries has delivered sustainable sales growth over an extended period and across a wide portfolio of lottery products including lotto games, instant tickets and Keno. She is focused on the mission of SA Lotteries “to benefit the community of South Australia through the responsible promotion and conduct of lotteries” and at all times operating under the values of integrity, accountability and respect.
The major benefactor of SA Lotteries’ operations, the SA Hospital’s Fund received almost $100 million in fiscal 2010 to support the provision, maintenance, development and improvement of Public Hospitals (more than $2 billion since the commencement of SA Lotteries in 1967).
Vice President International Business Development, Scientific Games, Inc.
Carla Schaefer brings more than 25 years lottery experience to the industry. She began her lottery career as a member of the Missouri Lottery start-up team, and carried her success to industry pioneers Dittler Brothers, BABN, Oberthur Gaming Technologies (OGT) and most recently MDI Entertainment and Scientific Games, where she now is Vice President of International Business Development.
Carla’s tenure at the Missouri Lottery included a graduated series of positions, including Sales and Product Management, where she achieved consistent and substantial sales growth. As an Account Director on the FritoLay business with promotional and advertising giant DDB Needham, Carla was recruited back to the private sector of the lottery business.
In the years that followed, Carla not only demonstrated what it took to increase sales for her lottery customers using traditional best practices, but embraced true partnership and the introduction of creative approaches, as well as unique product ideas. Ask those customers in Louisiana, Ohio, California, Minnesota, New Jersey, Idaho, Oregon, or Luxembourg, Belgium, Australia and New Zealand. They will tell you one of Carla’s greatest contributions has been her
ability to look at the business differently – that her ideas and innovation have been a driver of growth to a maturing industry, and that her can-do attitude and commitment to customers never fails. There is no better evidence of these contributions than her receipt of the prestigious Power’s Award.
Carla went on to create the licensing division at OGT, and secure global brands such as Star Wars, Price is Right and the longest continuously running licensed game, Slingo. She invented and managed the “Dream Team,” think tank (a model copied throughout the industry), authored several active industry patents and was responsible for bringing many “firsts” to customers and a business she loves.
Over the course of her lottery career, Carla has been instrumental in developing and launching initiatives that were not only successful, but changed our industry forever. A few of these are:
Carla continues to help lotteries around the world raise money for good causes.